Veterans Affairs CTO Explains How it Relaunched VA.gov

The VA teamed up with the U.S. Digital Service to make it happen. Originally scheduled to launch on Veterans Day, the VA relaunched it ahead of schedule. VA Chief Technology Officer Charles Worthington discussed the goals of the relaunch as well as the feedback the VA used to achieve it.

Read More
Katie Easton
VA Takes First Steps to Modernize Central VA.gov Website

“I’m hopeful that by this time next year, visiting the VA homepage is going to look a lot more like visiting USAA’s homepage or Bank of America’s, where it’s very customer-focused with clear calls to action that will hopefully expose all the different services that VA offers online,” VA CTO Charles Worthington said.

Read More
Katie Easton